Reply fast and move the conversation to a booking. Most DMs go cold because the reply comes hours later, when you're done with clients. ELSA replies to online inquiries, including DMs, in under 5 minutes and steers them to a booked appointment.
What Turns a DM into a Booking
- A reply within minutes, while they're still on their phone.
- A straight answer to what they asked.
- A clear next step: a time that works, booked right there.
Why It Matters for Salons and Med Spas
People message several places at once and book with whoever answers first. You can't reply while you're with a client. ELSA can.